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Talent Recruitment:
This output from the recruiting process would not focus on a job but a lifecycle of talent and
lifetime value of an individual. |
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Role Based Organization: This output from the Induction Process would prepare roles that
perform to a strategic plan and integrated and unified across an enterprise,
guided by contextualized intelligence.
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Satisfied Employees: This output from the Servicing Process would produce Involved
Employees who would live the culture of customer focus, ensuring that the culture permeates
across internal and external customers. |
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Rewards, Recognition & Celebration: This output from the Retaining Process would
create a spirit of ownership / entrepreneurship and therefore accountability for strategic
outcomes among individuals and the enterprise as a whole. |
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Employee & Customer Loyalty: This outcome from the Retiring Process will create Brand
Ambassadors for the organization as the Individuals grow along with the organization, evoking a
strong sense of loyalty for the enterprise and becoming accountable for institutionalizing the
mantra of success across the enterprise and outside.
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Integrated Planning Process |
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The outcome of an integrated planning process is Performance Measures. Business Integration and
Performance Measures are two ends of a spectrum. The human resource planning needs to be a
dynamic process that oscillates between the two ends of the spectrum achieving the accuracy
and Quality of delivering time. It is very clear that the success of the planning process is
both in the set up of the base plan and its continual fine tuning. The base has to address the
business performance while the fine tuning has to address the operational and individual
performance. The trouble with most plans from an organizational context is that, they lack the
dynamic quality. Dwight Eisenhower, one of the better known planners in the history of civilized
society is reputed to have been quoted as saying; A Plan is Nothing. Planning is everything. |
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First step in addressing the Human Capital Process is the discipline of the organization to conduct
a rigorous strategic renewal process. Such a renewal process must be supported by contextualized
business and cognitive intelligence. The Business Intelligence platform must be robust in
connecting and comparing a dynamically shifting external environment with the current organization
scenario, as depicted in the following Illustration 2: |
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The Cognitive or Experiential Intelligence platform must be a robust real-time Balanced Score Card
representation of the organization driven by Organization Strategic Goals, disaggregating to Process
Goals, Team Goals and Individual Goals. At the time of planning, it is important to set the key
parameters of the process with the following definitions:
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